About Us

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Flex Administrators, Inc. is a TPA located in downtown Grandville, Michigan. We have been in business since 1984 and provide services in the administration of Premium Only Plan Documents, Flexible Spending Accounts, Health Reimbursement Arrangements, Medical Reimbursement Accounts, Health Savings Accounts, COBRA, and Pension Plans. We pride ourselves on personalized service. Each account is assigned to an account manager and we also have a receptionist to personally assist callers in connecting with their account manager. In order to ensure that we stay compliant and current with all of the legal changes which affect our industry, we use Miller Johnson Attorney and Counselors.

Contact Us

3980 Chicago Drive
Suite 230
Grandville, MI 49418

Main Phone Number:
Toll Free: 1-800-968-3539
Local: (616) 456-7908

Fax Number:
(616) 454-6090

Please contact us with any questions and we will be happy to assist you.

Our Team

Roger Haan
President
Phone Extension: 104
rhaan@flexadministrators.com

Sarah Chase
Phone Extension: 101
schase@flexadministrators.com

Katherine Fetter
Phone Extension: 103
kfetter@flexadministrators.com

Schera Swagerty
Phone Extension: 105
sswagerty@flexadministrators.com

Rhonda Bradley
Phone Extension: 106
rbradley@flexadministrators.com

Lidia Becker
Phone Extension: 107
lbecker@flexadministrators.com

Lynette Battaglio
Phone Extension: 111
lbattaglio@flexadministrators.com

Lindsay Palmer
Phone Extension: 113
lpalmer@flexadministrators.com

Kali Hardy
Phone Extension: 100
khardy@flexadministrators.com

Contacts For Qualified Plans Questions

Mark Stowe, ERPA, APA, APR
Enrolled Retirement Plan Agent
Phone Extension: 108
mstowe@flexadministrators.com

Billing / Receivables

Ellen VanderPloeg
Phone Extension: 109
evanderploeg@flexadministrators.com