Flex Administrators, Inc. is a TPA located in downtown Grand Rapids, Michigan. We have been in business since 1984 and provide services in the administration of Premium Only Plan Documents, Flexible Spending Accounts, Health Reimbursement Arrangements, Medical Reimbursement Accounts, Health Savings Accounts, COBRA, and Pension Plans. We pride ourselves on personalized service. Each account is assigned to an account manager and we also have a receptionist to personally assist callers in connecting with their account manager. In order to ensure that we stay compliant and current with all of the legal changes which affect our industry, we use Miller Johnson Attorney and Counselors.

Contact Us

77 Monroe Center NW
Suite 1100
Grand Rapids, MI 49503

Main Phone Number:
Toll Free: 1-800-968-3539
Local: (616) 456-7908

Fax Numbers:
(866) 320-1934
(616) 454-6090

Account Balance Line:
(888) 675-8370

Please contact us with any questions and we will be happy to assist you.

Our Team

Roger Haan
Phone Extension: 104

Sarah Chase
Phone Extension: 101

Ashley Young
Phone Extension: 102

Karen Evans
Phone Extension: 103

Emily Joles
Phone Extension: 105

Amy Peplinski
Phone Extension: 106

Megan Poertner
Phone Extension: 107

Lynette Battaglio
Phone Extension: 111

Contacts For Qualified Plans Questions

Mark Stowe, ERPA, APA, APR
Enrolled Retirement Plan Agent
Phone Extension: 108

Billing / Receivables

Ellen VanderPloeg
Phone Extension: 109